{"id":17,"date":"2022-01-05T10:10:56","date_gmt":"2022-01-05T10:10:56","guid":{"rendered":"https:\/\/word-clock.com\/?page_id=17"},"modified":"2026-01-06T18:59:26","modified_gmt":"2026-01-06T17:59:26","slug":"faq","status":"publish","type":"page","link":"https:\/\/word-clock.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p><strong>Questions, requests, or suggestions? We&#8217;re happy to help!<\/strong><\/p>\n<p>We know from our own experience that ordering online can sometimes cause uncertainty\u2014especially when steps in the ordering process aren&#8217;t clear or product information is missing. That\u2019s why we want you to be 100% informed about our processes and products before you place an order. Our FAQs answer many common questions in advance.<\/p>\n<p>If you&#8217;ve already received your product, you\u2019ll find a quick-start guide under the respective product tab. Our YouTube tutorials also provide you with everything you need to know about your product. We hope you enjoy your new eye-catcher!<\/p>\n<p>If you\u2019re experiencing an issue with your product, feel free to contact us here so we can help you as quickly as possible.<\/p>\n<p>If you&#8217;d like to learn more about us, our products, or our shipping process, simply email us at service@build-yours.de. Our customer support team will be happy to get back to you as soon as possible.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Questions, requests, or suggestions? We&#8217;re happy to help! We know from our own experience that ordering online can sometimes cause uncertainty\u2014especially when steps in the ordering process aren&#8217;t clear or [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-17","page","type-page","status-publish","hentry"],"translation":{"provider":"WPGlobus","version":"3.0.0","language":"en","enabled_languages":["de","en"],"languages":{"de":{"title":true,"content":true,"excerpt":false},"en":{"title":true,"content":true,"excerpt":false}}},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ | Frequently Asked Questions about WordClocks<\/title>\n<meta name=\"description\" content=\"Answers to questions about the WordClock Jupiter and BoxClock. App connection, installation, error messages and warranty. 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